Whether you originally booked with us or not, our Cruise Experts are here to help you to rebook using your Future Cruise Credit (FCC)*. We’ll guide you on how best to use your FCC and offer ideas and inspiration to ensure you get the very best deal on your long-awaited cruise holiday.
Frequently Asked Questions
Our Future Cruise Credit FAQ’s should help to answer any queries that you may have. If your question has not been answered below, please do not hesitate to get in touch with one of our Cruise Experts who will be happy to assist.
What is a Future Cruise Credit?
A Future Cruise Credit (FCC) is a voucher for future travel. It is provided in lieu of a refund and has a monetary value that can be used on a future cruise booking.
What happens if my cruise value is less than my FCC?
If your FCC exceeds the cost of the cruise, a new one will be issued in the amount of the leftover balance.
What happens if my cruise value is more than my FCC?
If your cruise value is more, you can pay the difference when the balance is due.
Can I use my FCC towards another cruise that I have already booked?
Most cruise lines only allow you to use your FCC towards a new cruise holiday, however, please check with your Cruise Expert for your cruise lines terms and conditions.
Is FCC interchangeable between brands?
No, a FCC can only be applied to a cruise from the cruise line by which they were originally issued.
Are there any exemptions?
You can't use your FCC to pay for the following:
• The initial deposit to reserve a cruise
• Taxes
• Port fees
• Prepaid gratuities
• Shore excursions
Will my FCC expire?
Yes, your FCC will have an expiry date. Be sure to read the cruise line's fine print on when and how the FCC may be applied. If in doubt, give our Cruise Experts a call.
*This applies to majority of cruise lines, there are a few exceptions including Marella and Viking.
What our customers say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Festive Cruise to the Canaries
Even although Scotland's Cruise Centre is booking holidays for customers all the time, our agent Debbie took a real interest in booking our voyage and was excited at the prospect of the itinerary we had chosen. 1st class, prompt service too.
Mr McDonald / November 2023
Nothing is too much trouble
I have booking with this company for years and have told lots of family and friends about the fantastic, professional and friendly service you offer. You simply are in my opinion the best - I wouldn't go anywhere else
Mrs Bostock / November 2023
Competitive and helpful. top marks
Competitive and helpful. Graham booked our cruise with ease, covered all aspects of the booking and made it simple and understandable.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
