Call free 0800 019 0053 We are open today between 9am and 8pm

Speak To A Cruise Expert

To find out more about our cruise experiences, speak with our Cruise Experts. We’ll share our ideas, first-hand advice and can recommend the best cruise for you, at the best possible price.

Call Us Free On

0800 019 0053

Customer Support

0800 091 3149

customerservices@scotlandscruisecentre.co.uk

Cancelled/Changed Cruise Notice

If your cruise has been cancelled or you would like change to your cruise, please be aware that due to extremely high call volumes, priority is being given to those who were due to travel in the next 2 weeks. Those who were due to travel out with 2 weeks can contact us by sending us a cancel booking or amend booking enquiry form. We thank you for your patience and understanding.

Out Of Hours Emergency Contact

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Our Postal Address

Scotland's Cruise Centre
3rd Floor
35 - 37 Carrick Street
Ayr
KA7 1NS

We Are Open

  • Monday 9am - 8pm
  • Tuesday 9am - 8pm
  • Wednesday 9am - 8pm
  • Thursday 9am - 8pm
  • Friday 9am - 8pm
  • Saturday 9am - 6pm
  • Sunday 9am - 6pm

Platinum Trusted Service Award 2021

Average Customer Rating: 4.9/5Independent Service Rating based on verified reviews.Read all reviews
Feefo Platinum Trusted Service Award

Outstanding service, expertise and experience, I wouldn’t go anywhere else.

Outstanding service, nothing is a problem, Nicola Boyd seems to go above and beyond top service to solve the many problems that Covid cancellations and rescheduling cruises throws up. She has been excellent and has a great deal of expertise and experience and has booked us cruises in the past, but in the current Covid situation she had to cancel our Alaska trip, dealing with airlines, hotels, train and cruise lines. All of this she took in her stride, and then she helped us book a different cruise from Southampton, and sorted out all the various questions we had to our complete satisfaction. We love cruises and won’t be going anywhere else to book, other than Scotland’s Cruise Centre, and I highly recommend them to friends or anyone looking to book a cruise.

Mr Lorimer / September 2021

Pleased with service.

Prompt at answering telephone. Dealt with query and booking well. Also dealt with adjust well. Explained when to book trips etc.

Mrs Matthews / September 2021

Fantastic Service, staff very helpful and friendly

Booked a last minute cruise, staff very helpful and ensured that I had all relevant documentation and cover for the cruise, great service

Mrs Graham / September 2021

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