Call free 0800 019 0053 We are open today between 9am and 8pm

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To find out more about our cruise experiences, speak with our Cruise Experts. We’ll share our ideas, first-hand advice and can recommend the best cruise for you, at the best possible price.

Call Us Free On

0800 019 0053

Customer Support

0800 091 3149

customerservices@scotlandscruisecentre.co.uk

Cancelled/Changed Cruise Notice

If your cruise has been cancelled or you would like change to your cruise, please be aware that due to extremely high call volumes, priority is being given to those who were due to travel in the next 2 weeks. Those who were due to travel out with 2 weeks can contact us by sending us a cancel booking or amend booking enquiry form. We thank you for your patience and understanding.

Out Of Hours Emergency Contact

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Our Postal Address

Scotland's Cruise Centre
3rd Floor
35 - 37 Carrick Street
Ayr
KA7 1NS

We Are Open

  • Monday 9am - 8pm
  • Tuesday 9am - 8pm
  • Wednesday 9am - 8pm
  • Thursday 9am - 8pm
  • Friday 9am - 8pm
  • Saturday 9am - 6pm
  • Sunday 9am - 6pm

Platinum Trusted Service Award 2021

Average Customer Rating: 4.9/5Independent Service Rating based on verified reviews.Read all reviews
Feefo Platinum Trusted Service Award

Gr8 efficent and knowledgable staff knew what i was looking for, love the preview package that was given. Also due to a previous booking with another company let us down Naomi made sure the other company made sure this was all deal with before we went ahead as we let down by them and now naomi has made our dream still alive.

Eleanor henderson / June 2021

Great booking experience!

Miranda was excellent, very friendly helpful and professional. She booked us in straight away and helped with links to car parking etc.

Mrs Brown / June 2021

Excellent Customer Service

Received excellent service from all of the staff that I had the pleasure to talk to regarding booking a cruise. Miranda was my contact when I actually booked cruise for next year. She had great Customer Service skills and really looked after me and all my requests! Nothing was too much trouble for her. Well done Miranda and well done to Scotland Cruise Centre.

Mr Brockett / June 2021

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