If you have a current booking and you are looking to pay your balance, give your passengers details or you have a general query about your reservation, please contact our Customer Services team during office hours. Our office hours are 9am - 5.30pm Monday to Friday.
If you are currently travelling and your query is regarding a transfer, please contact the number given on your travel voucher for assistance. If you have contacted the number on your voucher and still cannot locate your transport after 45 minutes, please take a taxi, keep the receipt and contact us on your return.
If your query is regarding accommodation, please contact the number given on your travel voucher for assistance.
If you are currently on a cruise please speak with on board Guest Relations to help with your query in the first instance.
If you are involved in an immediate emergency such as a flight delay over 5 hours or any other emergency situation which will disrupt your travel plans, please contact 0800 023 7995 for immediate assistance.
What our customers say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Absolutely awesome
The service we had to get to the right cruise and for it to be fine tuned to suit our needs was exceptional. We were looked after by Nicola Boyd whose knowledge and help was second to none.
Mr Craddock / December 2023
Festive Cruise to the Canaries
Even although Scotland's Cruise Centre is booking holidays for customers all the time, our agent Debbie took a real interest in booking our voyage and was excited at the prospect of the itinerary we had chosen. 1st class, prompt service too.
Mr McDonald / November 2023
Nothing is too much trouble
I have booking with this company for years and have told lots of family and friends about the fantastic, professional and friendly service you offer. You simply are in my opinion the best - I wouldn't go anywhere else
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
