If you have a current booking and you are looking to pay your balance, give your passengers details or you have a general query about your reservation, please contact our Customer Services team during office hours. Our office hours are 9am - 5.30pm Monday to Friday.
If you are currently travelling and your query is regarding a transfer, please contact the number given on your travel voucher for assistance. If you have contacted the number on your voucher and still cannot locate your transport after 45 minutes, please take a taxi, keep the receipt and contact us on your return.
If your query is regarding accommodation, please contact the number given on your travel voucher for assistance.
If you are currently on a cruise please speak with on board Guest Relations to help with your query in the first instance.
If you are involved in an immediate emergency such as a flight delay over 5 hours or any other emergency situation which will disrupt your travel plans, please contact 0800 023 7995 for immediate assistance.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Our booking made easy, again.
Jo, was as always very knowledgeable and helped us find what we were looking for.
The service was great and we got everything we asked for and more.
We weren’t sure about our exact requirements but with Jo’s help we booked our cruise during our initial consultation.
We have booked with Jo on several occasions and always been very satisfied.
Mr Jackson / May 2025
Good service
Always provide good service, knowledge agents.
Trusted Customer / May 2025
1st time Cruise
Great price and Jeannie who I spoke to was very informative and helpful
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
