If you have a current booking and you are looking to pay your balance, give your passengers details or you have a general query about your reservation, please contact our Customer Services team during office hours. Our office hours are 9am - 5.30pm Monday to Friday.
If you are currently travelling and your query is regarding a transfer, please contact the number given on your travel voucher for assistance. If you have contacted the number on your voucher and still cannot locate your transport after 45 minutes, please take a taxi, keep the receipt and contact us on your return.
If your query is regarding accommodation, please contact the number given on your travel voucher for assistance.
If you are currently on a cruise please speak with on board Guest Relations to help with your query in the first instance.
If you are involved in an immediate emergency such as a flight delay over 5 hours or any other emergency situation which will disrupt your travel plans, please contact 0800 023 7995 for immediate assistance.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
First class service
Terri was first class service. Managed to get us connecting flights from Scotland for our cruise. Called me back as said, I have used cruise centre before and always found to be very helpful
Mrs Logan / June 2024
Excellent Service
Very professional & helpful.
Excellent listening skills.
Multiple options offered, in order to satisfy your request.
Follow up discussions to confirm… always prompt.
100% recommend.
Mr McKain / June 2024
Amazing service booking cruise
I thought Adam was friendly informative and listened carefully to my wishes and matched a voyage with my needs
I can only hope that the voyage is as good as the service I received booking it
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
